Successful client-therapist relationships depend on skills that include listening, maintaining healthy boundaries, resolving conflict, and providing support for emotional release. Students learn methods to deal with their own issues, which enables them to more effectively facilitate a client's process. Various exercises assist students in refining their communication styles. Role playing simulates the client-therapist interaction. Bach Flower Remedies, which are presented as part of this coures, assist the student to get in touch with and resolve deep rooted thoughts, feelings, beliefs and patterns which give rise to conflict and suffering. Students will explore the use of the flower remedies both for personal use, as well as their application in the professional setting. Each participant will be guided to create a flower remedy formula for their unique needs. Participants will also receive their individualized formula to take home to experience it directly over proceeding weeks. The day will be a combination of lecture and experiential exercises to enhance the understanding of the Flower Remedies and their use.